Teaching Assistant Professor, Center for Public Leadership and Governance
Affiliate Faculty, UNC Executive Development
Lydian Altman works with and across various public sector organizations to diagnose, design, develop, and deliver leadership programs and services for public officials through the UNC School of Government Center for Public Leadership and Governance. Since she joined the School in 1999, her work has included consulting with elected and appointed leaders to create strategic plans, teaching leadership topics, and facilitating retreats for governmental and nonprofit organizations and cross-sector community groups to help them plan and work together to solve public problems. Many of her project-generated articles have been published in ICMA’s IQ Report and PM Magazine, the American Review of Public Administration, Popular Government, and PA Times. Altman holds a BS in industrial relations and an MPA from UNC-Chapel Hill.
Director of Government Services, Raftelis
Doug has worked for, and with local governments for the past 44 years. He served as the City Manager in the cities of Morganton, NC and Asheville, NC and as Executive Director of a regional utility – Charlotte Mecklenburg Utilities. Following his career in public service, Doug has for the past 9 years been the Director of Government Services for Raftelis. In his consulting role he has continued his work with local governments by providing services around strategic planning, organizational assessments, process improvement, board training, and governance analysis for cities, counties, and special districts across the country. Doug is a Credentialed Local Government Manager with ICMA, teaches in the MPA program at UNC Charlotte, and lectures and conducts workshops at the School of Government at UNC Chapel Hill. Doug earned a bachelor’s degree in history from Lenoir Rhyne University, a master’s degree from the University of North Carolina at Chapel Hill and was honored to be the commencement speaker for the MPA program at his Alma Mater – UNC Chapel Hill.
Sreedhari Desai, PhD
Associate Professor of Organizational Behavior
Dr. Desai teaches the Leading Change: Experience Change Simulation as part of The Water & Wastewater Leadership Center’s curriculum. While this is her first year joining the Leadership Center, Dr. Desai has been teaching with UNC Executive Development since 2012.
Sreedhari Desai is an Associate Professor at the UNC Kenan-Flagler Business School. Previously, she was a research fellow at the Edmond J. Safra Center for Ethics (Harvard University) and at the Women and Public Policy program (Harvard Kennedy School). She obtained her PhD in organizational behavior at the David Eccles School of Business at the University of Utah. She did her undergraduate studies at the Punjab Engineering College in the field of metallurgical engineering and has an MS degree in finance from the University of Utah. Her research investigates how individuals behave in organizations, with a focus on ethical decision-making, fairness and gender diversity. Her work can be broadly defined as “business and society” with a focus on decision-making in an organizational and individual behavioral context. Her work broadens and deepens the exploration of how, why, when and where social inequality, organizations, and institutions interact. Her work can be broadly defined as “business and society” with a focus on decision-making in an organizational and individual behavioral context. Her work broadens and deepens the exploration of how, why, when and where social inequality, organizations, and institutions. At UNC Executive Development, Sreedhari is a faculty member for the Department of Veteran’s Affairs Senior Executive Strategic Leadership Program, IBM India Leadership Program, 2U Operations Senior Leadership Program, ExxonMobil, SunBelt Leadership program, the CommScope Emerging Leader Program, and the Women in Business Program.interact. Sreedhari’s work has been published in academic outlets such as the Academy of Management Journal, Journal of Applied Psychology, Journal of Personality and Social Psychology, Organizational Behavior and Human Decision Processes, Administrative Science Quarterly, and received extensive media coverage from journals such as the Harvard Business Review, The Wall Street Journal, Forbes, The Boston Globe, NineMSN, The Irish Times, The Financial Times, The Toronto Star, The Indian Express, The Motley Fool, The Huffington Post, The Economic Times, The Nation, The Christian Science Monitor, and Outlook Business, to name a few.
Elizabeth Dickinson, PhD
Associate Dean of Diversity, Equity, & Inclusion (DEI)
Clinical Associate Professor
Management and Corporate Communication
Dr. Elizabeth Dickinson is the Associate Dean of Diversity, Equity, and Inclusion (DEI) and a Clinical Associate Professor of Communication in the Kenan-Flagler Business School at UNC Chapel Hill. Dr. Dickinson teaches and advises in workplace communication and diversity/inclusion topics. She is interested in facilitating connection and having difficult conversations about and across difference. Dr. Dickinson wants to re-write the book on how to think about and do “DEI.”
Alison R. Fragale, PhD
Mary Farley Ames Lee Fellow and Associate Professor of Organizational Behavior
Dr. Fragale teaches both Problem Solving & Decision Making and Negotiations as part of The Water & Wastewater Leadership Center’s curriculum and has served its faculty since 2007.
Alison R. Fragale is currently the Mary Farley Ames Lee Fellow and Associate Professor of Organizational Behavior at the UNC Kenan-Flagler Business School. Alison teaches courses on both effective leadership and negotiation skills to undergraduates, graduate students, and executives. An award-winning teacher, Alison has served as the instructor for the required leadership course in the full-time MBA program at the UNC Kenan-Flagler Business School. Poets & Quants named Alison one of “The Best 40 B-School Profs Under the Age of 40” in 2011. Alison has served as an instructor or consultant on leadership and negotiation for executives in numerous organizations, including ExxonMobil, Schneider Electric, Eastman Chemical, the National Multi-Housing Council, AvalonBay, Post Properties, the U.S. Department of Veterans Affairs, and the U.S. Army, Air Force, Marine Corps, and Navy. Alison’s research focuses on the determinants and consequences of power, status, and influence in organizations, conflict resolution and negotiation, and verbal and nonverbal communication. Her research has appeared in the Academy of Management Review; Journal of Applied Psychology; Journal of Personality and Social Psychology; Organizational Behavior and Human Decision Processes and Personality and Social Psychology Bulletin. Alison received her BA in Mathematics and Economics, magna cum laude, from Dartmouth College, where she now sits on the Board of Visitors of the Nelson A. Rockefeller Center for Public Policy and the Social Sciences. She also holds a PhD in Organizational Behavior from the Stanford University Graduate School of Business. Prior to pursuing her PhD, Alison worked as a management consultant for McKinsey & Company, Inc. Based in Chicago, IL, she advised numerous companies in the automotive and financial services industries on issues of corporate strategy and change management.
Mabel M. Miguel, PhD
Professor of Organizational Behavior
Dr. Miguel teaches Setting Priorities & Empowering Employees; Leading Teams; Foundations of Leadership; Power, Politics & Influence; and Motivation & Performance Management as part of The Water & Wastewater Leadership Center’s curriculum and has served its faculty since its founding in 2001.
Mabel Miguel is a professor of leadership and management at the UNC Kenan-Flagler Business School. She teaches core leadership and management skills to MBA, Executive MBA, MCA@UNC, and global OneMBA® students. She has developed and taught leadership skills courses for organizations in the United States, South America, Asia, and Europe. Corporate clients have included Altria, BAE Systems, Bank of America, BD (Becton Dickinson and Company), Caterpillar, CEMEX, Cisco, CommScope, DH&R, Duke Energy, Eastman Chemical, ExxonMobil, FedEx, Ferguson Enterprises, Glen Raven Mills, Grant Thornton, Grundfos, J. M. Huber Corporation. Kaba Group, Marathon Petroleum, Performance Foods, PRA International, Reynolds American, Schneider Electric, Siemens, Sony Ericsson, Southern Wine & Spirits, TE Connectivity, Teleflex Medical, Textron, TIAA-CREF, Time Warner Cable, and Volvo Trucks. Government clients include the Department of Defense, Environmental Protection Agency, JFK Special Warfare Center, Department of Defense /Office of the Secretary of Defense, U.S. Department of Veterans Affairs, and U.S. Air Force, Army, and Navy. Professor Miguel has also taught extensively in open-enrolment executive programs. A citizen of the world, Dr. Miguel is uniquely qualified to lead UNC Kenan-Flagler students on Global Immersion Electives to South America and Asia. Born in Argentina, she has lived in Venezuela, Barbados, France, and Turkey, where she was a visiting professor at Koç University in Istanbul. She speaks Spanish and English fluently, conversational French and survival Turkish. Previously, she was an associate at the Management Simulation Projects Institute at New York University’s Leonard N. Stern School of Business, and a senior designer and trainer for Business Simulations, Inc., a New York consulting firm. At NYU, she trained and co-designed several behavioral and computer simulations. Clients included Koç University, Stern’s Executive MBA Program, ESADE (Escuela Superior the Administración y Dirección de Empresas) in Barcelona, Glaxo, Inc, The American Banking Institute, The National Council for Savings Institutions, The Center for Creative Leadership, Citibank, and Dow Jones. She received her PhD from UNC-Chapel Hill and her MBA and BS from NYU’s Stern School.
Atul Nerkar, PhD
Associate Dean, Executive MBA Programs, Allred Distinguished Scholar and Professor of Strategy and Entrepreneurship
Dr. Nerkar teaches Strategic Change in an Uncertain Environment as part of The Water & Wastewater Leadership Center’s curriculum and has served its faculty since 2008.
Atul Nerkar is the Jeffrey A. Allred Distinguished Scholar and Professor in the Strategy and Entrepreneurship Area of the UNC Kenan-Flagler Business School. Prior to joining the UNC Kenan-Flagler’s faculty in 2005, he was a faculty member at the Wharton School of the University of Pennsylvania and the Graduate School of Business at Columbia University. Professor Nerkar has taught Executive MBA and MBA courses in strategy, innovation, and entrepreneurship. In addition, he teaches doctoral level courses on strategic management, entrepreneurship, and innovation. Apart from his degree teaching, Professor Nerkar is extensively involved in executive education and has worked with a diverse set of global organizations such as Aditya Birla Group, Asian Paints, BPCL, Biovista, C K Birla Group, Duke Energy, Emirates Bank, Ericsson, GKN, Government of India/Ministry of External Affairs, Lowe’s IBM, Indian Railways, Mahindra British Telecom, Medco Health, ONGC, Owens Corning, RTI, SAP, Standard & Poor’s, Telekom SA, Time Warner Cable, Trident Group, TVS Group, US Army, US Navy, and US Air Force. Before joining academia, he worked as a manager with the Unilever Group of Companies. Professor Nerkar’s research interests are in technology, innovation and entrepreneurship and their linkage to firm strategy. His research has appeared in journals such as the Journal of Business Venturing, Organization Science, Strategic Management Journal, Management Science, and International Journal of Industrial Organization. He also has presented several papers at international symposia and conferences. He won the McKinsey and Company best conference paper award at the Strategic Management Society Meeting in 2001. Professor Nerkar has a BA in Production Engineering from the University of Bombay, a MBA in International Business from Indian Institute of Foreign Trade, New Delhi, an MA in Managerial Science and Applied Economics, and a PhD in Management from the Wharton School of the University of Pennsylvania.
Affiliate Faculty, UNC Executive Development
Angel Nix is the President & CEO of The National Institute of Leadership & Organizational Development (NILOD), which is committed to providing excellence in leadership and organizational development services.
As an industrial and organizational psychologist, Nix brings more than 16 years of experience in the fields of leadership and organizational development. Additionally, she possesses a broad experience and knowledge base in executive coaching, executive development, succession planning, human capital management, strategic planning, talent management, development of recruitment and selection systems, performance management, workforce planning and development, and organizational development. Nix takes an experiential learning approach to training. Training topics delivered by Nix over the past 12 months include: EQ Applied at Work: Enhancing Your Emotional Intelligence; Less Stress, More Success; Ethics and Accountability; The Power of Effective Communication; Coaching for Performance Excellence; Servant Leadership; Performance Management; Problem Solving & Decision Making; Managing Through Systems; Building a Team; Building Relationships Through Interpersonal Communication; Leadership Imperatives; Strategic Thinking; and Preparing to Lead.
As a facilitator, organizational development practitioner, and board-certified executive coach, Nix creates an initial focus of building rapport and establishing an accurate organizational context to ensure successful outcomes. Angel’s approach to launching developmental solutions for the clients she serves is rooted in the proper assessment of the current state of the organization, its culture, as well as past performance. This may involve needs assessments in the form of surveys, focus groups, stakeholder analysis, and one-on-one interviews with key business leaders, employees, and customers.
Angel holds a Master’s degree in industrial and organizational psychology as well as a post master’s certificate in organizational development. She has a bachelor’s degree in psychology and biopsychology with a minor in chemistry. Additionally, Angel is a board-certified coach through the Center for Credentialing Education, Inc. Finally, Nix is certified to administer the following 360-Degree Assessments: Executive Dimensions™, Benchmarks®, Prospector®, 360 By Design®, Skillscope®, Global6 360®. She is also certified in the following assessments and training modules: WorkPlace Big 5®, NEO-PI-R®, FIRO-B®, FIRO Business®, 4MAT 4Business Learning Type Measure®, MBTI®, Change Style Indicator®, Influence Style Indicator®, The Organization Workshop®. Angel is the author of Job portunity: Your Career GPS – Going Places Successfully in the World of Work.
Heidi Schultz, PhD
Clinical Professor of Management and Corporate Communication
Dr. Schultz teaches Effective Leadership Communication as part of The Water & Wastewater Leadership Center’s curriculum and has served its faculty since 2003.
Heidi Schultz is a professor of management and corporate communication at the UNC Kenan-Flagler Business School where she teaches oral and written business communication. She was instrumental in founding the area and served as its chair for 16 years before stepping down in 2013. Her current interests and research focus on the relationship between rhetorical patterns and writing quickly; storytelling in the corporate setting; and the impact of music intervention in high-stakes presentations. In 2014, Heidi formed BlackInkMetrics, an educational software company focused on developing innovative solutions that serve the needs of writing instructors and their students. The company’s lead product is GradingHelp (www.GradingHelp.com), which Heidi designed based on her 27 years of teaching writing. GradingHelp helps writing instructors grade student work more efficiently and effectively by both automating and customizing feedback. She is the author of two books, Business Scenarios: A Context-Based Approach to Business Communication (McGraw-Hill, 2005) and The Elements of Electronic Communication (Allyn & Bacon, 2000). She is working on another book, Business Communication: Patterns for Effectiveness and Efficiency (McGraw-Hill, forthcoming in 2017). Her corporate and executive clients have included the American Financial Services Association, Bank of America, Cisco, Constella, Duke Energy, GlaxoSmithKline, the Environmental Protection Agency, Lowe’s, Marathon Petroleum, Misys Health Care, Owens Corning, Performance Food Group, Reynolds American, Syngenta, Talecris, U.S. Marines, U.S. Navy, the U.S. Postal Service, W.C. Bradley, Xerox, public health managers, and sports managers. Dr. Schultz started the Business Communication Center at UNC Kenan-Flagler in 1997. It has grown to serve the communication needs of all business students. She is the former director of the Writing Center at UNC-Chapel Hill. She received her PhD from UNC-Chapel Hill, MA from UNC-Charlotte and BA from Lenoir-Rhyne College.
Albert “Al” H. Segars, PhD
PNC Bank Distinguished Professor, Chair, Strategy and Entrepreneurship
Dr. Segars teaches Technology & Business Innovation as part of The Water & Wastewater Leadership Center’s curriculum and has served its faculty since its founding in 2001.
Dr. Albert H. Segars is the PNC Bank Distinguished Professor at UNC Chapel Hill’s Kenan-Flagler School of Business. He is also the Chairperson of the school’s Strategy and Entrepreneurship Area as well as the faculty director of UNC’s Center for Sustainable Enterprise. Along with his experience in academic, Segars has held posts in research and development with Apple (iPod project) and The Defense Research Projects Agency (MSTAR). Dr Segar’s area of research, teaching and consulting expertise include innovation, technology management, as well as entrepreneurship. He has written numerous articles on these topics within the context of strategic planning, product innovation, financial investment, logistics, supply chain, and corporate sustainability. His research has been recognized as “Best in Practice” by The Financial Times, The Wall Street Journal, The Society of Information Management (SIM), The Society for Logistics Engineers (SOLE), as well as The Association for Computing Machinery (ACM). Current research projects by Dr. Segars are funded by Apple, DARPA, The National Science Foundation, Carnegie Bosch Institute, The Kaufman Foundation, Bank of America, The Defense Logistics Agency, The Department of Navy, The Medical Logistics Agency, CIBER, and Duke Energy. Along with his work in academe, Dr. Segars was a founding partner of two successful technology startups. He and his brother (Dr. Paul Segars of Duke University) are currently involved in an early stage startup in partnership with Siemens that converts radiology images (digital phantoms) into 3D models for use in calibrating medical equipment. Dr. Segars is a frequently invited speaker for corporate and academic engagements. He provides expert analysis and interviews in media outlets such as The Wall Street Journal, USAToday, The Washington Post, BusinessWeek, CNN, CIO Magazine, The New York Times, National Public Radio, The Financial Times, as well as numerous newspapers and trade journals. He is a featured commentator of the Wall Street Journal’s Startup Journal website (Startupjournal.com) and is also frequently called upon to provide opinion and perspective for leading investment and venture capital firms.