Faculty

Catherine Carter

Vice President, Raftelis

Catherine is a Vice President for Raftelis and leads the utility strategic planning practice. Over the last 14 years, she’s worked with water utilities and local governments of all sizes across the country – from Puerto Rico to Anchorage. Catherine has a background in public administration and environmental management and possesses extensive research and analytical skills. She has considerable experience in employee and stakeholder engagement, facilitation, and reviews of organizational effectiveness practices. Catherine has participated in numerous financial and management studies for water, wastewater, and stormwater utilities and other public sector organizations across the country.

Catherine is active in the water and wastewater utility industry, having presented at several conferences and co-authored two recent articles on long-term rate increases in Journal AWWA. Catherine also co-authored a chapter entitled “Public Outreach and Gaining Stakeholder Commitment,” for the Fourth Edition of the industry guidebook, Water and Wastewater Finance and Pricing: The Changing Landscape. Prior to working at Raftelis, Catherine was a senior fellow at the Institute for Sustainable Development.

Catherine has a Master’s in Environmental Management from Duke University and a Master’s in Public Administration from the University of North Carolina – Charlotte.

Sreedhari Desai, PhD

Associate Professor of Organizational Behavior and Crist W. Blackwell Scholar

UNC Kenan-Flagler Business School

Dr. Desai teaches the Leading Change: Experience Change Simulation as part of The Water & Wastewater Leadership Center’s curriculum. While this is her first year joining the Leadership Center, Dr. Desai has been teaching with UNC Executive Development since 2012.

Sreedhari Desai is an Associate Professor at the UNC Kenan-Flagler Business School. Previously, she was a research fellow at the Edmond J. Safra Center for Ethics (Harvard University) and at the Women and Public Policy program (Harvard Kennedy School). She obtained her PhD in organizational behavior at the David Eccles School of Business at the University of Utah. She did her undergraduate studies at the Punjab Engineering College in the field of metallurgical engineering and has an MS degree in finance from the University of Utah. Her research investigates how individuals behave in organizations, with a focus on ethical decision-making, fairness and gender diversity. Her work can be broadly defined as “business and society” with a focus on decision-making in an organizational and individual behavioral context. Her work broadens and deepens the exploration of how, why, when and where social inequality, organizations, and institutions interact. Her work can be broadly defined as “business and society” with a focus on decision-making in an organizational and individual behavioral context. Her work broadens and deepens the exploration of how, why, when and where social inequality, organizations, and institutions. At UNC Executive Development, Sreedhari is a faculty member for the Department of Veteran’s Affairs Senior Executive Strategic Leadership Program, IBM India Leadership Program, 2U Operations Senior Leadership Program, ExxonMobil, SunBelt Leadership program, the CommScope Emerging Leader Program, and the Women in Business Program.interact. Sreedhari’s work has been published in academic outlets such as the Academy of Management Journal, Journal of Applied Psychology, Journal of Personality and Social Psychology, Organizational Behavior and Human Decision Processes, Administrative Science Quarterly, and received extensive media coverage from journals such as the Harvard Business Review, The Wall Street Journal, Forbes, The Boston Globe, NineMSN, The Irish Times, The Financial Times, The Toronto Star, The Indian Express, The Motley Fool, The Huffington Post, The Economic Times, The Nation, The Christian Science Monitor, and Outlook Business, to name a few.

David A. Hofmann, PhD

Hugh L. McColl, Jr. Distinguished Professor of Leadership and Organizational Behavior and Senior Associate Dean of UNC Executive Development, Kenan-Flagler Business School

Dave’s research and consulting activities focus on topics such as decision-making, organizational change and design, and how leadership and organizational culture impact safety and errors within high-risk environments. He has presented his research or conducted executive development sessions internationally in countries such as the United Kingdom, Canada, Switzerland, India, Singapore, Hong Kong, and the United Arab Emirates. In addition, he teaches courses in organizational behavior, leadership, and the complexities of middle management.

Dave was awarded the American Psychological Association’s Decade of Behavior Research Award in recognition of the applied implications of his work. In addition, he received a Fulbright Senior Scholar Award from the University of Giessen, Germany, where he also co-edited the book Errors in Organizations. He has served on government commissions under the direction of the National Academy of Sciences and the Department of Commerce. This work included improving safety culture in the offshore industry and reviewing the safety culture of the National Institute of Standards and Technology.

Dave has earned a bachelor’s degree in business administration from Furman University, a master’s degree in industrial and organizational psychology from the University of Central Florida, and a doctorate in industrial and organizational psychology from Pennsylvania State University.

Dave enjoys cycling, and he once competed on an eight-person team that completed the Race Across America, although he is quick to remind folks that was a few years and a few pounds ago!

Mabel M. Miguel, PhD

Clinical Professor of Organizational Behavior

UNC Kenan-Flagler Business School

Dr. Miguel teaches Setting Priorities & Empowering Employees; Leading Teams; Foundations of Leadership; Power, Politics & Influence; and Motivation & Performance Management as part of The Water & Wastewater Leadership Center’s curriculum and has served its faculty since its founding in 2001.

She teaches core leadership and management skills to MBA, Executive MBA, MCA@UNC, and global OneMBA® students. She has developed and taught leadership skills courses for organizations in the United States, South America, Asia, and Europe. Corporate clients have included Altria, BAE Systems, Bank of America, BD (Becton Dickinson and Company), Caterpillar, CEMEX, Cisco, CommScope, DH&R, Duke Energy, Eastman Chemical, ExxonMobil, FedEx, Ferguson Enterprises, Glen Raven Mills, Grant Thornton, Grundfos, J. M. Huber Corporation. Kaba Group, Marathon Petroleum, Performance Foods, PRA International, Reynolds American, Schneider Electric, Siemens, Sony Ericsson, Southern Wine & Spirits, TE Connectivity, Teleflex Medical, Textron, TIAA-CREF, Time Warner Cable, and Volvo Trucks. Government clients include the Department of Defense, Environmental Protection Agency, JFK Special Warfare Center, Department of Defense /Office of the Secretary of Defense, U.S. Department of Veterans Affairs, and U.S. Air Force, Army, and Navy.  Professor Miguel has also taught extensively in open-enrolment executive programs. A citizen of the world, Dr. Miguel is uniquely qualified to lead UNC Kenan-Flagler students on Global Immersion Electives to South America and Asia. Born in Argentina, she has lived in Venezuela, Barbados, France, and Turkey, where she was a visiting professor at Koç University in Istanbul. She speaks Spanish and English fluently, conversational French and survival Turkish. Previously, she was an associate at the Management Simulation Projects Institute at New York University’s Leonard N. Stern School of Business, and a senior designer and trainer for Business Simulations, Inc., a New York consulting firm. At NYU, she trained and co-designed several behavioral and computer simulations. Clients included Koç University, Stern’s Executive MBA Program, ESADE (Escuela Superior the Administración y Dirección de Empresas) in Barcelona, Glaxo, Inc, The American Banking Institute, The National Council for Savings Institutions, The Center for Creative Leadership, Citibank, and Dow Jones. She received her PhD from UNC-Chapel Hill and her MBA and BS from NYU’s Stern School.

Atul Nerkar, PhD

Professor of Strategy and Entrepreneurship and Allred Distinguished Scholar

UNC Kenan-Flagler Business School

Atul Nerkar is the Jeffrey A. Allred Distinguished Scholar and Professor of Strategy and Entrepreneurship at the University of North Carolina at Chapel Hill’s Kenan-Flagler Business School. He also served as the Associate Dean of Executive MBA Programs and as Coordinator of the PhD program in Strategy and Entrepreneurship at Kenan-Flagler.

Atul Nerkar is the Jeffrey A. Allred Distinguished Scholar and Professor of Strategy and Entrepreneurship at the University of North Carolina at Chapel Hill’s Kenan-Flagler Business School. Atul’s research and teaching interests are in the area of strategy with specific emphasis on technology, innovation, and entrepreneurship. He examines these issues in a variety of sectors that include manufacturing electronics, chemicals, biotechnology, and pharmaceuticals. Atul is a thought leader in his field having and sits on the editorial boards of top tier journals such as the Strategic Management Journal. He was also a Departmental Editor at the IEEE-Transactions in Engineering Management. His research has won awards such as the McKinsey Best Conference Paper award at the Strategic Management Society Meetings. Prior to joining the Kenan-Flagler Business School, Atul was on the faculty at Columbia Business School and the Wharton School of the University of Pennsylvania. His academic qualifications include an undergraduate degree in Production Engineering from the University of Bombay, India and a graduate degree in International Business from the Indian Institute of Foreign Trade, New Delhi, India. Subsequently Atul worked with Unilever as a Manager in their Exports Group. After a brief stint at Unilever, Atul decided to return to academia and completed both a Masters of Arts in Managerial Science and Applied Economics and a PhD in Strategic Management from the Wharton School of the University of Pennsylvania. He has also been a visiting faculty member at the Indian School of Business, Hyderabad and the Graduate School of Business at Seoul National University. Atul is an award winning teacher who has taught in a variety of programs where the audience has varied from young executives to CEOs. He has worked and / or delivered custom programs on strategy formulation and execution, technological innovation, and entrepreneurship for a range of organizations (many of which are part of the Fortune 500) across the world.

Angel M. Swindell Nix, MA, BCC

Affiliate Faculty, UNC Executive Development

Angel Nix is the President & CEO of The National Institute of Leadership & Organizational Development (NILOD), which is committed to providing excellence in leadership and organizational development services.

As an industrial and organizational psychologist, Nix brings more than 16 years of experience in the fields of leadership and organizational development. Additionally, she possesses a broad experience and knowledge base in executive coaching, executive development, succession planning, human capital management, strategic planning, talent management, development of recruitment and selection systems, performance management, workforce planning and development, and organizational development. Nix takes an experiential learning approach to training. Training topics delivered by Nix over the past 12 months include: EQ Applied at Work: Enhancing Your Emotional Intelligence; Less Stress, More Success; Ethics and Accountability; The Power of Effective Communication; Coaching for Performance Excellence; Servant Leadership; Performance Management; Problem Solving & Decision Making; Managing Through Systems; Building a Team; Building Relationships Through Interpersonal Communication; Leadership Imperatives; Strategic Thinking; and Preparing to Lead. As a facilitator, organizational development practitioner, and board-certified executive coach, Nix creates an initial focus of building rapport and establishing an accurate organizational context to ensure successful outcomes. Angel’s approach to launching developmental solutions for the clients she serves is rooted in the proper assessment of the current state of the organization, its culture, as well as past performance. This may involve needs assessments in the form of surveys, focus groups, stakeholder analysis, and one-on-one interviews with key business leaders, employees, and customers. Angel holds a Master’s degree in industrial and organizational psychology as well as a post master’s certificate in organizational development. She has a bachelor’s degree in psychology and biopsychology with a minor in chemistry. Additionally, Angel is a board-certified coach through the Center for Credentialing Education, Inc. Finally, Nix is certified to administer the following 360-Degree Assessments: Executive Dimensions™, Benchmarks®, Prospector®, 360 By Design®, Skillscope®, Global6 360®. She is also certified in the following assessments and training modules: WorkPlace Big 5®, NEO-PI-R®, FIRO-B®, FIRO Business®, 4MAT 4Business Learning Type Measure®, MBTI®, Change Style Indicator®, Influence Style Indicator®, The Organization Workshop®. Angel is the author of Job­ portunity: Your Career GPS – Going Places Successfully in the World of Work.

Heidi Schultz, PhD

Clinical Professor of Management and Corporate Communication

Dr. Schultz teaches Effective Leadership Communication as part of The Water & Wastewater Leadership Center’s curriculum and has served its faculty since 2003.

Heidi Schultz is a professor of management and corporate communication at the UNC Kenan-Flagler Business School where she teaches oral and written business communication. She was instrumental in founding the area and served as its chair for 16 years before stepping down in 2013. Her current interests and research focus on the relationship between rhetorical patterns and writing quickly; storytelling in the corporate setting; and the impact of music intervention in high-stakes presentations. In 2014, Heidi formed BlackInkMetrics, an educational software company focused on developing innovative solutions that serve the needs of writing instructors and their students. The company’s lead product is GradingHelp (www.GradingHelp.com), which Heidi designed based on her 27 years of teaching writing. GradingHelp helps writing instructors grade student work more efficiently and effectively by both automating and customizing feedback. She is the author of two books, Business Scenarios: A Context-Based Approach to Business Communication (McGraw-Hill, 2005) and The Elements of Electronic Communication (Allyn & Bacon, 2000). She is working on another book, Business Communication: Patterns for Effectiveness and Efficiency (McGraw-Hill, forthcoming in 2017). Her corporate and executive clients have included the American Financial Services Association, Bank of America, Cisco, Constella, Duke Energy, GlaxoSmithKline, the Environmental Protection Agency, Lowe’s, Marathon Petroleum, Misys Health Care, Owens Corning, Performance Food Group, Reynolds American, Syngenta, Talecris, U.S. Marines, U.S. Navy, the U.S. Postal Service, W.C. Bradley, Xerox, public health managers, and sports managers. Dr. Schultz started the Business Communication Center at UNC Kenan-Flagler in 1997. It has grown to serve the communication needs of all business students. She is the former director of the Writing Center at UNC-Chapel Hill. She received her PhD from UNC-Chapel Hill, MA from UNC-Charlotte and BA from Lenoir-Rhyne College.

Mary Tiger

Director of Community Relations
Orange Water and Sewer Authority (OWASA) Chapel Hill, NC

Mary Tiger currently serves as the Director of Community Relations for Chapel Hill’s local water and wastewater utility: Orange Water and Sewer Authority (OWASA). Mary has worked in the utility industry for nearly twenty years, including at the University of North Carolina’s Environmental Finance Center and as Assistant Director for the City of Durham’s (NC) Water Department. She holds a Master’s in Public Administration from UNC-Chapel Hill and a Bachelor’s in Environmental Journalism from UNC-Asheville.